Frequently Asked Questions

Crossmed is a telehealth platform that provides contactless health insights using camera-based technology. Through a short video scan, users can receive wellness and health indicators without wearables or physical contact.

Crossmed is designed for individuals who want to better understand their health, as well as organizations such as healthcare providers, corporate health, research institutions, public health programs, and many more.

Crossmed provides health and wellness insights intended to support telehealth monitoring and informed decision-making. It is a health and wellness screening tool, and it is not intended to diagnose, treat, or replace professional medical care.

The platform uses advanced computer vision to analyze subtle facial blood flow patterns captured through a standard camera. These patterns are processed using physiological models to generate health-related insights.

A full scan takes approximately 30 seconds, with some measurements captured in as little as 5 seconds.

No. Individuals can use a smartphone or compatible device with a camera. Organizations may also deploy the technology through dedicated mirror-based systems.

Yes. Good, even lighting improves scan accuracy. No special lighting equipment is required.

No video imagery is stored. Health data is processed securely, and results are delivered to the user without retaining identifiable video data. 

We are SOC 2 compliant. Also, data is protected using bank-level encryption during processing and transmission.

The platform is designed to align with applicable data protection and healthcare privacy standards, including HIPAA and GDPR. 

The platform delivers clinically informed estimates based on validated physiological models. Results are intended for wellness and telehealth monitoring, not medical diagnosis.

No. Crossmed is designed to complement traditional healthcare and monitoring tools, not replace them.

Yes. Healthcare providers can integrate the platform into telehealth workflows, remote monitoring programs, and wellness initiatives.

Yes. The platform supports enterprise deployment through SDKs, white-label solutions, and cross-platform integration.

Yes. Individuals can access the platform using a compatible smartphone for personal wellness insights.

Download the app, follow the on-screen instructions, and complete a short video scan to receive your results.

Organizations can request a demo or contact the team to discuss deployment options and integrations.

Pricing details will be shared at launch. Costs may vary depending on individual or organizational use.